Today, around 2.5 million users are using Quicken to manage their finances around the globe. This robust platform gives them the freedom to get a hold of their financial transactions without any hassle. However, being a technical software, there is always a scope for errors and thus, it’s users face few common errors like Quicken error CC-891 while using this tool. Luckily, this error is not troublesome and much easier to resolve.
Before we jump to the section where we learn to resolve this issue, let’s check out its causes first so we can avoid making the same mistake in the future.
Error Information Error name: Quicken Error Cc 891 Error number: Error CC-891 Description: Error CC-891: Quicken has encountered a problem and needs to close. We are sorry for the inconvenience. Software: Quicken Developer: Intuit Inc. |
What is Quicken Error CC-891?
Quicken error cc-891 is a runtime error that terminates the system while executing the operation and does not allow it to complete. This error leads to an annoying error notification on the screen which keeps coming until the cause behind the error is resolved. This error doesn’t necessarily indicate corrupt files in the system. Simultaneous execution of two files that are dependent on each other can also cause this issue.
Symptoms of Quicken Error Cc 891
Quicken error is caused during runtime which means, without any prior intimation your system will stop working or the operation you were performing stops for an unknown time. An error message just like shown in the table above can be shown on the screen, yet again, it is not necessary always. Abrupt functioning of your system can also be a result of error CC-891 and thus, it becomes significantly important to identify the reason behind Quicken error code CC-891.
l A fair warning at Runtime
l An error message pop-up on the screen
l Random files appearing on the screen
l Sudden-drop in internet connection speed
Causes of Quicken Error CC-891
Understanding the underlying possible reasons behind error CC-891 can help you in identifying what’s causing this error in your system. Effective identification of the root cause of this problem will help you to resolve it quickly and to avoid any such impediment in the future.
1. An outdated version of Quicken: You might be using the older version of Quicken and there is an update available for you to download.
2. Corrupt Quicken File: Your Quicken tool might have some corrupt files in it which are causing an error at the time of execution.
3. Display issues on high-resolution monitors: Some monitors have very high screen resolution which is not simply supported by Quicken and thus causes this error. Luckily, there are ways to fix that.
4. Malware or computer virus attack: An unwanted threat to the system and data integrity in the form of a virus attack can cause Quicken error CC-891.
Ways To Troubleshoot Quicken Error Code CC-891
Now that we have understood all the possible reasons that can cause Quicken error CC-891, we can easily check them all one by one in order to fix this issue without affecting productivity.
Solution 1: Update Quicken version
Your system will give you an automatic update whenever a Quicken update is available. If you do not see the Check for Updates option in Quicken, you can check One Step Update to download the latest updates. Follow the steps given below-
l Select Tools > One Step Update.
l Click Update Now.
l If an update is available, Quicken displays a message with a link to a description of what's in the update, as well as a button to download the update.
Solution 2: Refresh your Quicken account information
l First, click on the account name that is showing an error.
l Now, click on the settings (icon) given on the top right corner of the screen
l Enter the password of your bank on the screen shown and click on ‘Update Now’
l Follow the on-screen instructions to finish refreshing your Quicken account information.
If you are using multiple accounts, it’s better to follow similar steps with every account showing the error cc-891.
Solution 3: Deactivate the account showing Quicken error cc-891
l To start, open the account list (Ctrl+A) under the Tools section
l Select on the account name to ‘Edit’
l Move to ‘Online services’ and products
l Click on the ‘Deactivate’ button and then click on ‘Yes’ to confirm the deactivation process
l Click on the ‘Ok’ button and click on ‘Done’ to complete the process
Repeat all the steps given above on every Quicken account that shows the error to troubleshoot it quickly.
Necessary steps to be taken into account before reactivating your Quicken account to validate if the Quicken files are fine.
l First, go to the ‘File’ option
l Next, click on the ‘File operations’ button and select Validate and Repair
l Checkmark the box in front of Validate File and subsequently, click on the ‘OK’ button.
l The validation process will get initiated in the next few minutes and can take up to a few minutes to complete depending on the size of the file.
l After the validation is completed successfully, the current and exact status of the file will be stored at the Data Log notepad
Solution 4: Reactivating the Quicken Account
l First, Go to the ‘Tools’ menu and select Account List (Ctrl+A)
l Then, select the accounts having the error code and click on ‘Edit’
l Select ‘Online Services’
l Click on the ‘Set up Now’ option
l Enter your credentials in their specific fields, Username, and registered Password
l Click on the checkbox shown to Save this Password
l Enter the Quicken ID and password or vault password if asked.
l Click the ‘Connect’ button
l On finding the account that belongs to you, Link your account.
l Click on Next
l Click on Finish to complete the process
Repeat the same process to reactivate other deactivated Quicken accounts.
After following all the steps given above, you will be able to fix the cc-891 Quicken error on your own without any technical expertise. You will realize that sometimes these errors are caused due to some basic reasons or negligence which can be avoided. If the issue persists, you can connect with the technical expert team to get a quick resolution or chat with us online to get an instant solution for your problem.
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